Shipping and Delivery Policy – MDS Food House

At MDS Food House, we are dedicated to delivering fresh, high-quality products across Pan India. This Shipping and Delivery Policy explains our delivery process, timelines, and customer responsibilities.

1. Delivery Areas

  • We deliver to all serviceable locations across India through our trusted delivery partners.

  • Availability of delivery may vary depending on pincode serviceability.

2. Delivery Time

  • Orders are usually processed and dispatched within 24 hours of confirmation.

  • Delivery timelines generally range between 2–7 business days, depending on your location and courier service.

  • Metro and major cities may experience faster delivery, while remote areas may take slightly longer.

  • In case of delays due to unforeseen circumstances (e.g., weather conditions, strikes, or logistical issues), we will notify you promptly.

3. Delivery Charges

  • Delivery charges, if applicable, will be displayed at checkout before payment.

  • Free delivery may be offered for promotional orders or when your purchase exceeds a specified amount.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID and courier details via email or SMS.

  • You can use this ID to track your order in real-time on the courier’s tracking portal.

5. Delivery Attempts

  • Our delivery partners will attempt delivery at your shipping address.

  • If delivery fails due to incorrect address details, unavailability of the recipient, or inability to contact you, the order may be canceled and is non-refundable.

6. Delivery Condition

  • Please inspect your package at the time of delivery.

  • If you receive a damaged, defective, or incorrect product, contact us within 24 hours of delivery at support@mdsfoodhouse.com for assistance.

7. International Shipping

Currently, MDS Food House does not offer international shipping. Orders are delivered only within India.

8. Contact Us

For questions or concerns regarding shipping and delivery, please reach out to us at:

MDS Food House
📧 support@mdsfoodhouse.com